The answer is, yes. Our website uses strong
Data Encryption to keep your information safe and secure. We use McAfee to
continuously scan our website and Shopify, which is one of the best e-commerce
platforms available. Shopify also complies with the highest level of Payment
Card Industry (PCI) standards. Mayfairtrends Company has earned the McAfee SECURE Certification. 
We offer free Flat rate shipping. And there is a shipping fee for accelerated shipping.
We are using
the ePacket shipping method, which usually takes 10-20 business days to arrive and
includes insurance and tracking number.
Estimated Arrival
Date
While we want to be as
accurate as possible when calculating the estimated arrival date for your
purchase, some factors may cause that to change:
·
Some products
may require some handcrafting work in advance that will delay the shipping by a
few days
·
Items
shipping from different locations on different days or prearranged schedule and
route of the courier
·
Delays in
credit card
·
Other shipping/vendor service disruptions
·
Weather delays
NOTE: We have 24/7/365 Ticket and Email Support. Please contact us if you need
assistance.
Shipping insurance offers premium protection and safety for your valuable items. We‘ll reship your parcel at no extra charge if it’s confirmed lost or damaged.
We use PayPal as our payment processor. This means that the payment info you provide is received by PayPal and we do not have any access to it. In addition, you enjoy PayPal's Buyer's Protection which means if there's any problem with the transaction or the order, you will be refunded the full amount by PayPal. PayPal's Buyer's Protection Learn More
Mayfairttrends accepts the following forms of payments:
It
will be charged immediately after you place an order and you should receive an
email within 24 hours of payment. Your bank statement will show the descriptor
name MAYFAIRTRENDS JEWELRY.
1 1. Select items you want to
purchase and add them to your cart by clicking the “Add to Cart” button.
2.2. When you are ready to check
out, click on the “Check out button”. On the checkout page, you will need to
add your information. You can put a check mark in the “save this information
for next time” to allow Mayfairtrends to speed up the checkout process for you
in the future.
3 3. On the checkout page, you
also will be able to apply Promo Code if you have one.
4 4. You will be able to view
the total amount of your purchase with taxes added to it before submitting your
purchase. If everything looks good, you need to click “Continue to shipping
method”.
5 5. After, you need to click
“continue to payment method” button, which you will be allowed to choose your
payment method and notify us which address you want to use for billing6.
66. After completing this
process, you will need to click “Pay Now” button, your order will then be
placed.
We will notify you a confirmation email immediately
that your order was placed. In the email, you will be able to preview your
order and customer information. Once shipped, you will receive an email
containing your tracking number.
After shipping the order out, we will email you the tracking number and link. Sometime the email may go to the junk box. Please have a check. If you still not receive, you can contact our customer service. Contact Us here!
A signature may be necessary when the package is delivered, so it is preferable for you or somebody else to be at home.
Click here to track your order!
Yes, tracking information from our third party courier will be available after 24-48 business hours after your order has been shipped out. We'll send you an email with your tracking number. Our third part courier system is updated daily to provide you with the best tracking service. Please allow 5-15 business days for the item to arrive. In the rare occasion that the item does not arrive within 20 business days, please write to us at customer.services@mayfairtrends.com for an immediate solution. If you've ordered more than one item, they might arrive separately. Click here Contact Us
Once it has been handed over to our courier, you can no longer cancel your purchase as it is already scheduled for dispatch and will be on the way to your delivery address.
While we want to be as
accurate as possible when calculating the estimated arrival date for your
purchase, some factors may cause that to change:
·
Some products
may require some handcrafting work in advance that will delay the shipping by a
few days
·
Items
shipping from different locations on different days or prearranged schedule and
route of the courier
·
Delays in
credit
·
Other shipping/vendor service disruptions
·
Weather delays
NOTE: We have 24/7/365 Ticket and Email Support. Please contact us if you need
assistance.
At Mayfairtrends, our top priority is 100% customer satisfaction.
You can make a claim for a refund or replacement when the item(s) bought does not meet these three standards:
·
Items lost in transit: You can
make a claim for a full refund.
·
The wrong item received: It should NOT be damaged
or faulty when you receive it.
(NOTE: We cannot
accept returns on any USED, DAMAGED or ALTERED ITEMS). Orders older than 14 days
are not eligible for an exchange or refund.
·
Items arrive damaged or broken: In case mistakenly
the wrong item has been sent to
you, please send us an email or Contact
Us here…to make the correction. Once your request has
been approved in accordance with our returns policy, you should
receive your refund within 10-20 working days. (NOTE: Orders older than 14 days are not eligible for an exchange or refund).
Please read our Refund Policy
